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Common Questions

Frequently Asked Questions

Answers to the questions Boise and Treasure Valley homeowners ask us most about custom shutters, materials, pricing, and our warranty.

Yes. If your existing shutters are faded, chipped, or just don't match a new paint scheme, we can repaint or refinish them in place rather than replacing them outright. It's a fraction of the cost of new shutters and brings tired panels back to like-new condition.

Absolutely. If you're adding shutters to a new room or replacing a few damaged panels, we'll match the paint or stain to your existing shutters as closely as possible so the whole house looks consistent.

Classic white is our most popular finish, but we offer a full range of painted colors and natural wood stains. Every order is mixed and finished specifically for your project, not pulled from a limited factory palette.

Yes. During your in-home consultation, our estimator brings physical material and finish samples so you can see and feel the real product in your own lighting before committing to anything.

You don't have to figure that out yourself — that's our job. We send a technician to measure every window precisely, so each shutter is built to fit your exact openings rather than a generic standard size.

Yes, material is one of the bigger factors in price. Wood, basswood, poly (some call it vinyl), and knotty alder each carry different costs, and we'll walk you through the trade-offs so you can choose what fits your budget and the room.

It depends on the room. Poly (some call it vinyl) holds up best in bathrooms, laundry rooms, and kitchens where there's moisture, while wood, basswood, and knotty alder are popular for living areas, bedrooms, and offices where you want a warmer, natural look. We'll recommend the best fit during your estimate.

We build with solid wood, basswood, poly, and knotty alder, all made to hold up to Idaho's dry climate and temperature swings. Each material is available across our full range of colors and finishes.

The most accurate way is a free in-home or virtual estimate. We measure your windows, discuss materials and finishes, and give you a firm price with no obligation to move forward.

Most custom orders are ready to install within 4 to 6 weeks of your final measurement, since every shutter is built specifically for your windows rather than pulled from a warehouse. We'll confirm a firm timeline at the time of order.

Most of our customers pay us through Venmo.  However we accept cash, checks, and all major credit cards. Ask your estimator about current financing options if you'd like to spread payments out over time.

Yes. Whole-house projects and multi-room orders often qualify for volume pricing. Mention the scope of your project during your estimate and we'll factor that into your quote.

Give us a call anyway. We regularly build for sliding doors, arches, angles, and other non-standard windows that don't fit neatly into a website list — if it's a window in your home, we can likely build a shutter for it.

Every shutter we build carries a lifetime warranty, and we stand behind our installs. If something isn't right, contact us and we'll come back out to make it right at no cost to you.

Yes, we can manufacture shutters for French doors and sliding glass doors. With French doors, the shutter is mounted directly onto the door itself. In the case of sliding glass doors, there are a couple of mounting options. One way is to mount the shutters on hinges so that they fold off to the side of the sliding glass door when opened. They can also be mounted on an overhead track and slide back and forth in a by-pass or a bi-fold type system.

Yes, Shutter Crafts can custom build a shutter to fit virtually any window opening. This includes arch tops, rake tops, triangles, octagons, circles, and trapezoids. We can also build a shutter to any design that you may have in mind. Visit our photo gallery for examples.

Yes, along with the normal centered tilt rod, we also offer a hidden louver control rod. This option tends to offer greater visibility through the shutter, especially with very narrow shutters.

All of our paint and stain finishes are custom matched to the sample provided to us by the homeowner, for no extra charge.

No, we have trained employees who will install the shutters in your home. Local installations are provided free of charge.

Plantation shutters can be cleaned by using a slightly damp cloth. Simply open up the shutter and wipe the louvers from the backside. There are no special cleaning products or tools needed.

Ready When You Are

Still Have Questions? Let's Talk.

Call us directly or send over your details and we'll follow up with a free, no-obligation estimate.

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